Effective Date: August 27, 2025

Roadside Charge Now (“we,” “us,” or “our”) operates the website https://dmvscales.com/ (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Website or use our emergency roadside EV charging services. We are committed to safeguarding your privacy and ensuring your information is handled responsibly.

Information We Collect

We may collect the following types of information:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address when you request services, contact us, or sign up for newsletters.
• Service-Related Information: Vehicle details (e.g., make, model, charging port type such as NACS, CCS, or CHAdeMO), location data, and service requests to provide roadside charging assistance.
• Payment Information: Credit card details or other payment methods processed through secure third-party payment processors.

Non-Personal Information

• Usage Data: Information about how you interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content.

How We Use Your Information

We use your information to:

• Provide and manage our emergency roadside EV charging services, including dispatching technicians and processing payments.
• Respond to inquiries, provide customer support, and communicate service updates.
• Improve our Website and services through analytics and user feedback.
• Send promotional materials, newsletters, or updates (with your consent, where required).
• Comply with legal obligations and protect against fraudulent activities.

How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, Website hosting, or customer support, all of whom are bound by confidentiality agreements.
• Legal Compliance: Authorities or regulators when required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

Your Choices

• Cookies: You can manage cookie preferences through your browser settings.
• Marketing Communications: Opt out of promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.
• Access and Correction: You may request access to or correction of your personal information by contacting us at [insert contact email].

Third-Party Links

Our Website may contain links to external sites (e.g., charging tips resources). We are not responsible for the privacy practices or content of these third-party websites.

Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Effective Date.”

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Roadside Charge Now
Phone: (310) 406-9233

By using our Website or services, you agree to the terms of this Privacy Policy.